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Terms of Use

INTRODUCTION :

Saffron cup (www.Saffroncup.com) is a website (the “Website”) operated by Raw Jute Trading & Industries, Ltd (the “Website Owner”). It is committed in providing its customers with Authentic, Artisanal and Fresh tea on their doorstep. The Website Owner, including subsidiaries and affiliates (or "we" or "us" or "our") provides the information contained on this Website or any of the pages comprising the Website to visitors ("Visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Please read this agreement carefully. By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the "Agreement"). This Agreement is made between you and us. These terms apply to goods ordered via the internet or by phone. We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.

WEBSITE AVAILABILITY :

• Saffron Cup may suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades, and shall not be liable to you for any such suspension. It also reserves the right to make any changes to the Website or to discontinue any aspect or feature of the Website without notice.

• In the event that Saffron Cup, in its sole discretion, considers that you are making any illegal and/or unauthorized use of the Website, and/or your use of the Website is in breach of these Terms, Saffron Cup reserves the right to take any action that it deems necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.

USE OF THE WEBSITE :

In order to register and purchase goods from our website, you are warranting that you are above 18 years of age and legally capable of entering into binding contracts. Also, all the details provided by you should be completely true and correct. You must inform us immediately of any changes to the information that you provided when registering, by updating your personal details.

CREDIT CARD PAYMENT :

We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Payment must be made with a valid credit or debit card acceptable to us. The address at which the card is registered must be the same as your billing address. You can register a new payment card at any time, but the card associated with a given order cannot be changed once you have checked out. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information. This is done only to confirm your identity; a credit check is not performed and your credit rating will be unaffected.

TRADEMARKS :

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner and the suppliers of the products listed on the Website. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.

EXTERNAL LINKS :

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us at info@saffroncup.com if you would like to link to this website or would like to request a link to your website.

SPECIFIC USE :

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

DISCLAIMER OF LIABILITY :

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our system. In particular , neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

USER OF THE WEBSITE :

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than India). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

NO COMMERCIAL USE :

This Website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this site. You may not use this site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

GENERAL :

o Entire Agreement - These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit nor implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

o Alteration - The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

o Conflict - Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

o Waiver - No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

o Cession - The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

o Severability - All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

o Applicable - Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Singapore without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the courts of Singapore in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith. o Comments or Questions If you have any questions, comments or concerns arising from the website or any other relevant terms and conditions, policies and notices contact us at info@saffroncup.com

SAFFRON CUP RETURNS POLICY (TEAWARE AND GIFTS) :

If you happen to receive a defective tea ware, you can raise a returns and replacement query by sending an email to info@saffroncup.com within 30 days of the purchase. Be sure to attach an image of the item received so we can evaluate its condition. If you happen to receive a damaged tea ware or gift box, you can raise a returns and replacement query by sending an email to info@saffroncup.com within 10 days of receiving your order. Be sure to attach an image of the item received so we can evaluate its condition. Also, please ensure the product is unused and in its original condition. Products acknowledged as ‘damaged’ or ‘defective’ will be reverse picked by us. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.