We understand that you may wish to cancel an order you have placed. We have a flexible cancellation policy
as long as we have not processed your order and it has not been shipped out from our warehouse.
We usually start processing orders at 12 Noon IST every day. Cancellation requests received prior have a better chance of being approved as the tea is likely still with us.
Please contact us and we will try to accommodate your request the best we can.
You may send us an email at email@example.com
The amount charged will be refunded to your card within 14 working days.
Our teas are fresh and we make every effort to ensure that you enjoy the perfect cup every single time. However,
should you be unhappy with the tea you have received or if we have erred in fulfillment, please do reach out immediately
and we will do everything we can to make it right. We will either replace your product or issue a refund.